Frequently Asked Questions
Answers to common questions about ការវាយតម្លៃប្រកួត.
01 Is ការវាយតម្លៃប្រកួត licensed and regulated for World Cup predictions?
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Yes — ការវាយតម្លៃប្រកួត operates under a Curacao eGaming license, which is standard for prediction platforms serving international customers. We conduct KYC (Know Your Customer) verification on all accounts before your first withdrawal to comply with anti-money laundering regulations.
02 How does ការវាយតម្លៃប្រកួត score predictions — do extra time and penalties count?
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Predictions on our platform are scored based on the full official result including extra time and penalty shootouts, unless stated otherwise for specific markets. For group stage matches, only 90 minutes plus stoppage time counts. Always check the market rules before placing your prediction, as some specialized markets (e.g., halftime/fulltime) have different settlement rules.
03 What is the minimum deposit and how long do withdrawals take at ការវាយតម្លៃប្រកួត?
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The minimum deposit is $10 equivalent in supported currencies. Withdrawals require account verification and are processed within 24 hours for e-wallets (Skrill, Neteller), 3-5 business days for cards, and 24-48 hours for crypto. First-time withdrawals may take up to 72 hours for additional security review.
04 Does ការវាយតម្លៃប្រកួត offer tools for setting deposit limits or self-exclusion?
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Yes — we provide a full suite of responsible gambling tools including daily, weekly, and monthly deposit limits, loss limits, session time reminders, and self-exclusion periods ranging from 24 hours to permanent closure. These can be set and adjusted from your account settings, and changes take effect immediately for limits or after 24 hours for self-exclusion.
05 What happens to my prediction if a World Cup match is postponed or abandoned?
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If a match is postponed before kickoff, all predictions remain valid and are settled once the official match is completed within 48 hours, or the tournament organizer reschedules it. For abandoned matches (e.g., floodlight failure), predictions stand if at least 90 minutes were played; otherwise they are voided and stakes refunded.
06 Why was my prediction voided even though I predicted the correct winner?
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Predictions may be voided if the market was suspended during play due to sudden price movements, if you violated betting rules (e.g., matched predictions across accounts), or if the match result was later amended by FIFA's official governing body. We post clear void reasons in your transaction history — contact support within 14 days if you believe a settlement error occurred.